Lizzibear Living FAQ

1. What makes Lizzibear Living products unique? 

Our products are crafted with high-quality ingredients like castor oil, rosemary, and peppermint to deeply nourish and promote healthy hair growth. Inspired by a personal hair loss journey, our formulas help you "dare to be bare" with confidence and care.

2. Where can I find your products in person?

You can find me at local markets in Maple Ridge, Port Coquitlam and Langley if you'd like to shop in person. I post my pop up dates and locations on my Instagram account @lizzibearliving to be sure to follow me there to keep up to date on all the current events. We also offer local delivery now for extra convenience!

3. Are your products suitable for all hair types?

Yes! Lizzibear Living is designed for all hair types, from curly to straight, fine to thick. Our products provide deep hydration and nourishment for every hair texture.

4. Do your products contain harsh chemicals?

No, our products are free from sulfates, parabens, and harsh chemicals. We use clean, luxurious ingredients to give your hair the best possible care.

5. Are your products safe for colour-treated hair? 

Absolutely! Our gentle formulas are safe for colour-treated hair and help retain moisture and colour vibrancy.

6. How do I use the Hair Naked Serum by Lizzibear?

Massage a few drops into your scalp and apply to the ends for extra hydration. Apply to wet or dry hair, you can use it as a treatment or daily moisturizer for a healthy shine.

7. How do I use the Hair Naked Perfect Blend Mask?

Mix the DIY mask with water or your favourite oil to create a consistency that suits your hair. Apply to your hair and scalp, leave on for 10-15 minutes, and rinse for soft, nourished hair.

8. How long do your products last?

Our products have a shelf life of 12-18 months. Store them in a cool, dry place away from direct sunlight to maintain freshness.

9. Are your products cruelty-free?

Yes! All Lizzibear Living products are cruelty-free. We never test on animals.

10. Do you ship internationally?

Yes! We ship anywhere in the world from Canada. Shipping costs and delivery times may vary depending on your location. USA customers must be aware that the tariffs imposed by your government are your responsibility to pay. I look forward to a time where these fees don't apply.

11. How can I contact customer service?

Feel free to reach out via the contact form on our website or email us at support@lizzibear.com. We’re here to help!